VoIP Detective requires the following to operate:

  • Call Manager 8+
  • One of the following Virtual Environments:
    • VMware ESXi 5.5+
    • VMware Workstation 15+
    • VMware Player
    • Microsoft Hyper-V 10+ / Windows Server 2016+

VM Requirements:

  • 2 VCPU
  • 16GB memory
  • 500GB storage (this can be thin provisioned)
  • Internet access (this vm will communicate with voipdetective.com, license.voipdetective.com and update.voipdetective.com). More information on this requirement can be found here.

Connectivity to CUCM / Call Manager:

  • Port 22 from CUCM to VoIP Detective : VoIP Detective has a built in SFTP server, and once you add it as a “billing server” in CUCM, CUCM will push files over port 22 to VoIP Detective.  
  • (optional) Port 8443 between CUCM and VoIP Detective : AXL read only access from VoIP Detective to CUCM (that will allow for importing of end user names).

Additional Connectivity:

  • Connectivity to *.voipdetective.com for VoIP Detective Free.  PRO users can bypass this.  More information here.
  • (optional) SMTP server to send reports via email.

*Important Note - VoIP Detective is not designed to be internet facing (accessible directly from the internet).  Please ensure that VoIP Detective is not reachable from the internet, or in your organization's DMZ.