Upgrading from VoIP Detective (the free product) to VoIP Detective Pro is an easy process.

  1. Contact sales at VoIP detective and let us know that you'd like to upgrade to Pro
  2. You'll receive a new VoIP Detective Pro license key.
  3. Log in to your VoIP Detective installation web GUI as an administrator.
  4. Go to the Administration -> Licensing page and uninstall your current license
  5. Go to the Administration -> Configuration page and enter the new key. Be sure not to include any spaces.
  6. (Optional) If you would like to change the url of your VoIP Detective installation, now is the time.  Since licensing is tied to the Site URL listed in the configuration, you'll want to make this change before activating your new license.  A fully qualified domain name is recommended over an IP address (but not required).
  7. Go to the Administration -> Licensing page and Activate your license
  8. That's it!


Important Note - The default setting for data retention, or the amount of amount of time that call records will be saved for is 7 days.  It's important that this be updated if your organization requires a longer retention.  This can be done under Administration -> Configuration