VoIP Detective Pro users have the option of doing offline upgrades.  This is useful when you do not have internet access to pull down the latest version of VoIP Detective, or you have a proxy server that may cache or otherwise alter the files.

Here are the steps to do an offline upgrade:

  1. Support will provide you with a download link.  You'll need to right click on this link and choose save (if you simply click on the link, it may be displayed in your browser).
  2. In your VoIP Detective installation, go to the /admin/troubleshooting.php page.  
  3. Scroll to the bottom of the page, and locate the "Offline upgrade" section
  4. Select Browse and locate the file on your PC, then hit the "manually upgrade the system" button.

That's it.  As usual, if you have any problems, just let me know.