The "All Calls" search is designed to provide a list of calls to and from a single Webex client.  It will show the called party, calling party, time and duration of the call. 



  • Answer indicator : Whether the call leg was answered after a redirection. Possible values: Yes, No, Yes-PostRedirection
  • Location : The location as defined inside of Webex
  • Release Time : Time the call ended
  • Redirect Reason : Call Redirection Reason for the redirecting number. For example:
    • Unconditional: Call Forward Always (CFA) service.
    • NoAnswer: The party was not available to take the call. CF/busy or Voicemail/busy.
    • Deflection: Indication that a call was redirected. Possible causes could be Blind transfer, Auto attendant transfer, Transfer out of a Call center etc.
    • TimeOfDay: Call scheduled period of automated redirection. CF/Selective.
    • UserBusy: DND enabled or user willingly declined the call. CF/busy or Voicemail/busy.
    • FollowMe: Automated redirection to a personal redirecting service which could be Simultaneous Ringing, Sequential Ringing, Office Anywhere, or Remote Office.
    • CallQueue: A call center call to an agent or a user (denotes a member of the call queue).
    • HuntGroup: A hunt-group-based call to an agent or a user (denotes a member of the hunt group).
    • Unavailable: To voicemail, when the user has no app or device.
    • Unrecognized: Unable to determine the reason.
    • Unknown: Call forward by phone with no reason.
    • ExplicitIdxxx: Enterprise voice portal redirection to the user's home voice portal. The “xxx” portion is the digits collected from the caller, identifying the target mailbox (Extension or DN).
    • ImplicitId: Indicates an enterprise voice portal redirection to the user's home voice portal.
  • Redirecting Number : redirecting number
  • Ring Duration : Seconds the call rang
  • Username : Webex username associated with this call.