The admin dashboard is the default landing page when an administrator logs into VoIP Detective.  It is designed to give you a quick overview of system health and traffic.

VoIP Detective PRO with CUBE Analytics

VoIP Detective Free:

The admin dashboard is designed to give the administrator summary information about the calls traversing your phone system.

  • Emergency Calls Last 24hr - the number of calls to emergency services in the last 24 hours. Clicking on this number will display calls that have taken place.
  • Total Call Legs Last 24hr - the total number of call legs completed calls in the last 24 hours. 0 second calls are not counted.
  • Error Call Legs Last 24hr - call legs that failed for one reason or another. This includes wrong numbers and other non-critical failures.
  • Call stats over the last 24 hours (graph) - this graph shows the call legs that have occurred over the last 24 hours. Please note that a leg is different than a call. Each endpoint will have a leg, so in most calls, there will be two legs, however in conference calls, there can be 3 or more legs.
  • Failed call legs - this shows specific error codes for your call failures. Useful for tracking down issues.
  • Call legs by Gateway - call legs that have traversed each gateway during that time period. Gateways with 0 calls will not be listed.

Important to note - Most of the statistics on this page refer to "Call Legs".  A single call can be comprised of multiple legs.  For example:

  • Call that never connects will likely be only one call leg
  • Call that connects to another party would likely have two call legs
  • Calls that are conference calls, transfers, forwards, etc would likely have 3 or more legs.