The total call search is designed to give you a very high level overview of your system. Calls are broken into:
- Total calls - These are all calls that have a duration greater than 0 seconds.
- International calls - Calls that begin with the international prefix, as configured by the administrator
- Internal calls - Calls where the origin and destination legs are both equal to the "Extension Length" as configuration by the administrator.
- Inbound Calls - Calls where the destination leg is equal to the "Extension Length" as configuration by the administrator.
Only calls where the duration is not 0 (i.e. the call connects) are counted for all call types.
E164 / Non-North American dial plans:
Calls are show as "outbound"
North American Numbering Plan Enabled (depreciated):
This adds "local calls" and "long distance calls". These calls are determined by digit length, as defined by the administrator.
