Installation

VoIP Detective installation guides

Installation on VMware ESXi / vSphere
Video overview of the process: Default Password information can be found here Installation VoIP Detective is a prebuilt linux based appliance tha...
Thu, 13 Oct, 2022 at 9:45 AM
Installation on VMware Workstation Player
VMware Workstation Player is a product that will allow you to install VoIP Detective on your existing Windows or Linux PC.  With Workstation Player, you can...
Mon, 8 Nov, 2021 at 9:14 AM
Installing VoIP Detective on Hyper-V
VoIP Detective supports Hyper-V servers, and this guide will help you get started with that process.  There are several versions of Hyper-V, but for this gu...
Mon, 8 Nov, 2021 at 9:14 AM
Default Passwords (and how to change them)
There are three users associated with VoIP Detective. admin- This is the default username used for the GUI (VoIP Detective installation through your br...
Tue, 8 Dec, 2020 at 12:49 PM
Assigning a static IP address
To assign a static IP address console into the virtual machine (or use an SSH client if you prefer). Default credentials can be found here. Console into t...
Thu, 13 Oct, 2022 at 9:40 AM
Using a DNS name instead of an IP address
Using a DNS name is preferred to using an IP address in VoIP Detective.  This is primarily because licensing is tied to site URL, and using a DNS name guara...
Sun, 10 Jan, 2021 at 7:04 PM
Enabling CDRs and CMRs in Cisco Call Manager
VoIP Detective call reporting processes raw call records that are produced by Call Manager. These files are CDRs (Call Detail Records) and CMR (Call Managem...
Fri, 2 Sep, 2022 at 2:00 PM
Installing a SSL certificate
VoIP Detective is capable of supporting https through the use of a SSL certificate.  This will require you generating a CSR from inside of VoIP Detective, a...
Sat, 29 Oct, 2022 at 11:03 AM
Synchronizing data between CUCM and VoIP Detective
VoIP Detective has the ability to pull data from Call Manager (CUCM) and populate it in your VoIP Detective reports.  This feature allows us to replace exte...
Mon, 5 Dec, 2022 at 10:23 AM
Configuration - Dial Plan
Many sections of VoIP Detective offer the ability to break calls out into classifications such as internal, inbound, outbound, local, long distance, and int...
Mon, 9 Aug, 2021 at 4:17 PM